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Terms and Conditions

Terms and Conditions

Introduction

Welcome to Pacific Nameplate! By accessing or purchasing from us, you agree to abide by these Terms and Conditions. Please read them carefully before placing your order.

Custom Orders

All products are custom-manufactured according to your specifications.

  • Order Review: You are responsible for reviewing and approving all proofs before production begins.
  • No Modifications: Once your order is approved, no further changes can be made.

Payment Terms

  • Full Payment: Payment must be made in full before production.
  • Taxes: All applicable taxes or duties are the buyer’s responsibility.

Shipping and Delivery

  • Delivery Responsibility: Pacific Nameplate is not liable for delays caused by third-party shipping providers.
  • Risk of Loss: Risk transfers to the buyer upon delivery to the shipping carrier.

No Return Policy

Due to the customized nature of our products:

  • All Sales Final: Custom orders cannot be returned or refunded.
  • Defective Products: Notify us within five (5) business days if you receive a defective product. We may repair or replace the item at our discretion.
  • Non-Eligible Issues: Errors arising from incorrect information provided by the buyer or approval oversight will not qualify for repair or replacement.

Intellectual Property

By providing designs, you confirm you own or have the legal right to use the materials submitted. Pacific Nameplate assumes no responsibility for disputes regarding copyright or trademarks.

Limitation of Liability

Pacific Nameplate’s are not responsible for indirect or consequential damages.

Governing Law

These Terms and Conditions are governed by the laws of California. Disputes will be resolved under these laws.

Contact Information

For questions about these terms, please contact us at: sales@pacificnameplate.com

Pacific Nameplate

Phone: 626-662-3628

Email: sales@pacificnameplate.com